Welcome to the Ray Solar Power website. These Terms of Use govern access to and use of our website. By accessing or using our website, you agree to these terms to the extent permitted by law. If you do not agree with these terms, please discontinue using the website.

Ray Solar Power Pty Ltd trading as RaySolarPower provides solar energy products and related services, including residential solar panel systems, commercial solar installations, solar inverters, home battery storage systems, solar system upgrades and replacements, and solar consultations and installation services. Our website provides information about our business, products and services.

We make reasonable efforts to ensure information on our website is accurate and up to date. However, information may change from time to time. Product specifications, availability, pricing, promotional offers and government incentives are subject to applicable conditions and changes. Solar generation, electricity savings and system performance estimates are indicative only and depend on factors including property location and roof orientation, weather and shading, electricity consumption, system size and configuration, electricity tariffs and export arrangements, battery usage and operating settings, and applicable network restrictions. We do not guarantee a particular level of electricity savings or financial return unless expressly agreed in a separate written agreement.

Submitting an enquiry through our website does not automatically create a binding contract. Any quotation provided by Ray Solar Power will be subject to its stated conditions, validity period, product availability, technical suitability and any required approvals. A binding supply or installation agreement will be governed by the separate written quotation or contract accepted by the customer and Ray Solar Power. The applicable contract will specify the agreed system, price, payment arrangements, installation scope and other relevant conditions.

Solar and battery systems must be designed and installed in accordance with applicable Australian laws, electrical safety requirements, technical standards and relevant network requirements. Installation may be subject to roof and structural suitability, existing electrical infrastructure, switchboard and meter requirements, product compatibility, electricity distributor approval, export limits and network conditions, and site access and installation requirements. Where technical or site conditions require a change to the proposed installation, the matter will be addressed under the applicable customer agreement.

Ray Solar Power may provide customers with access to finance options through independent third-party finance providers. All finance applications are subject to the relevant provider’s approval process, eligibility criteria, fees, interest rates and contractual terms. Ray Solar Power does not guarantee finance approval. Customers should review all relevant finance documentation before entering into a finance agreement.

Products and services supplied by Ray Solar Power are subject to applicable consumer rights and guarantees under the Australian Consumer Law. Manufacturer warranties and installation workmanship warranties may also apply, depending on the products supplied and the agreed installation services. Manufacturer warranties are separate from statutory consumer guarantees. Nothing in these Terms of Use excludes, restricts or modifies any consumer rights or remedies that cannot legally be excluded, restricted or modified under Australian law.

Unless otherwise stated, website content, including logos, text, graphics, photographs, branding and other materials, is owned by or licensed to Ray Solar Power. You must not reproduce, distribute, modify or commercially use our website content without prior written permission, except where permitted by law.

We aim to maintain website availability and functionality. However, we do not guarantee uninterrupted access or that the website will always be free from technical errors or interruptions. We may update, suspend or modify website content or functionality where reasonably necessary.

Our website may contain links to external websites, including manufacturers, finance providers, government authorities and other service providers. These websites are operated independently. Ray Solar Power does not control external websites and is not responsible for their content, security, privacy practices or availability. Visitors should review the applicable terms and privacy policies of external websites.

You must not use our website for unlawful purposes; attempt to access our systems without authorisation; introduce malicious software or harmful code; interfere with website security or functionality; misuse our intellectual property; or submit fraudulent or deliberately misleading enquiries. We may take appropriate action where misuse occurs.

To the extent permitted by law, Ray Solar Power is not responsible for losses arising from reliance on general website information that is incomplete, outdated or not prepared for an individual’s particular circumstances. Nothing in these terms excludes or limits any liability, consumer guarantee or remedy that cannot legally be excluded or limited under Australian law.

Your use of our website is also subject to our Privacy Policy and Cookies Policy. These documents explain how we collect, use, store and manage personal information and website tracking technologies.

Ray Solar Power may update these Terms of Use from time to time. Any updates will be published on this page with a revised effective date.

These Terms of Use are governed by the applicable laws of Australia and, where relevant, the laws of Queensland. Nothing in this clause removes any mandatory rights or protections available under applicable Australian or state and territory laws.

Ray Solar Power Pty Ltd trading as RaySolarPower
ABN: 78 668 414 131 Website: https://www.raysolarpower.com.au
Email: info@raysolarpower.com.au
For enquiries regarding these Terms of Use, please contact us by email.